Choose Your Plan
AI-native QA intelligence. Built for contact centers.
Not bolted on. Built in. The only platform that maps calibration drift across your entire QA team and fixes it automatically.
How would you like to be billed?
Harmony Starter
Small centers · 200 evals/mo · 2 seats
2 months free · $208/mo equivalent
- ✓AI eval scoring 0–100
- ✓Calibration drift detection
- ✓QA team alignment score
- ✓Agent performance trends
- ✓Scorecard consistency analysis
- ✓5-page Harmony Report™
- ✓Dashboard with report history
Harmony Pro
Mid-size teams · 1,500 evals/mo · 5 seats
2 months free · $624/mo equivalent
- ✓Everything in Starter
- ✓Full calibration drift map
- ✓Leniency & strictness bias detection
- ✓EmotionSync™ tone analysis
- ✓ComplianceGuard™ risk detection
- ✓10-page Harmony Report™
- ✓Full dashboard analytics
- ✓API access
Harmony Enterprise
Large centers · Custom volume · Unlimited seats
We build the plan around you. Custom eval volume, white label, compliance frameworks, and negotiated annual pricing.
- ✓Everything in Pro
- ✓White label reports
- ✓Custom scorecard templates
- ✓Custom compliance framework
- ✓Unlimited team members
- ✓Priority configuration
- ✓Dedicated onboarding
Need more control over what you pay?
One-Time Reports
No subscription needed. Perfect for smaller teams that need occasional QA intelligence without a monthly commitment.
SmartScore™
1 call or scorecard
AI score + coaching tips for a single call or scorecard
- ✓Overall score 0–100
- ✓Top strength + opportunity
- ✓3 coaching tips
- ✓Would-you-buy rating
- ✓Revenue risk flag
- ✓Instant email delivery
Team Calibration
Up to 30 evals
Drift map + alignment score for your QA team
- ✓Alignment score 0–100
- ✓Calibration drift map
- ✓Top 3 team fixes
- ✓Leniency & strictness bias
- ✓Quick win this week
- ✓Revenue impact estimate
🎁 Try free — no card required
3 free SmartScore™ reportsOR1 free Team Calibration — one track per organization.
Submitting your first report locks in your track. You can switch anytime before your first submission. No credit card needed.
Running more than 5,000 evals per month or need a custom configuration? Book a demo →
Want to see how intelQA™ compares? View comparison →